At Thingo Store, we believe that great service begins with great communication. Whether you are a first-time visitor or a loyal customer, we want to make it easy for you to reach us. Your questions, feedback, and ideas are important to us, and our team is always ready to listen and respond.
How to Reach Us
We provide multiple ways to connect with us so that you can choose the method that suits you best.
📧 Email: thingostore26@gmail.com
🌐 Website: www.thingostore.com
You can contact us by email for order inquiries, account assistance, product details, or general questions. Our support team aims to respond within 24–48 hours during regular business days.
Customer Support
Our customer support team is trained to help you with a variety of issues. These include:
- Tracking your order status.
- Assisting with returns and exchanges.
- Answering product-related questions.
- Providing guidance on account setup and use.
- Resolving payment or checkout issues.
We take customer concerns seriously and work hard to provide clear and practical solutions.
Feedback and Suggestions
Your feedback helps us grow and improve. If you had a positive shopping experience, we would love to hear about it. If something did not meet your expectations, please share your suggestions so we can make changes. Every piece of feedback is reviewed by our team and used to enhance our website, products, and services.
You can send feedback directly to our email. We also welcome reviews on trusted online platforms, as they help other customers learn about your experience with Thingo Store.
Business and Partnerships
Thingo Store is open to collaborations with suppliers, brands, and service providers who share our commitment to quality and value. If you are interested in working with us, please send us a detailed proposal through our email. Opportunities for collaboration may include:
- Supplying high-quality products for our catalog.
- Partnering on seasonal promotions or campaigns.
- Exploring joint marketing or advertising projects.
Press and Media Inquiries
If you are a journalist, blogger, or media professional seeking information about Thingo Store, we are happy to assist. We can provide company background, product information, or arrange for interviews. Please contact us in advance so that we can prepare the necessary resources.
Order Assistance
For customers who have placed an order, please include your order number when contacting us. This helps our support team locate your information quickly and provide faster assistance. For returns, refunds, or replacements, our staff will guide you through the process step by step.
Response Time
We aim to answer all emails within 24–48 hours on business days. During holidays, weekends, or peak shopping periods, response times may be slightly longer, but we assure you that every message will be addressed as soon as possible.
Our Commitment
When you contact Thingo Store, you can expect:
- Respectful and professional communication.
- Transparent and helpful responses.
- Assistance tailored to your specific needs.
- A genuine effort to resolve issues quickly and fairly.
We believe that every customer interaction is an opportunity to build trust and strengthen our relationship with you.
Closing Message
Thank you for choosing Thingo Store. Whether you are reaching out with a question, feedback, or business opportunity, we are here to listen and support you. Your satisfaction is our priority, and we look forward to hearing from you.
📧 Email: thingostore26@gmail.com
🌐 Website: www.thingostore.com
At Thingo Store, every message matters — because every customer matters.